All orders take 1-3 days to process and a tracking number will be provided. If you place an order on Friday, it won’t be shipped out until Monday. Once you receive a tracking number from Designsbyshakeya, any questions regarding tracking and shipment must be directed towards the mail carrier you used.



To return your product, you should mail your product to: 241 Kingston Avenue, Brooklyn, NY, 11201

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Email or contact (908)409-1779

We are not responsible for products that read delivered on the mail carriers tracking information or products that were misdelivered due to lack of correct or complete address. A claim can be filed with the United States Postal Service.

If your package is returned to us due to incomplete or incorrect address there will be a re shipping fee to ship it again. 


Thank you for shopping DesignsbyShakeya.